Instructions on cancellation

Consumers have a 14 days right to cancel.

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right to cancel, you must inform us (Weise Software GmbH, Bamberger Str. 4-6, 01187 Dresden,, Deutschland, Phone: 0351 87321500, Fax: 0351 87321520) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Model cancellation form

(If you want to cancel the contract, please fill out the form below and send it back to us)

– To Weise Software GmbH, Bamberger Str. 4-6 , 01187 Dresden,, Deutschland, Fax: 0351 87321520

– I / We[*] hereby give notice that I /We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*]

– Ordered on [*] / received on [*]

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this for is notified on paper)

– Date

[*] Delete as appropriate

Intructions on cancellation created with the 'Trusted Shops' legal copywriter in cooperation with 'Wilde Beuger Solmecke Rechtsanwälte'.

IMPRINT is a commercial offer of the

Weise Software GmbH

Bamberger Straße 4 - 6
01187 Dresden

(+49) 351 / 87 32 15 - 00
(+49) 351 / 87 32 15 - 20
Chief Executive:
Commercial Reg.:
Ingo Weise
Amtsgericht Dresden, HRB 13540
DE 182 302 982

The European Commission provides an online dispute resolution (ODR) platform, which can be found here We are prepared to participate in an extrajudicial arbitration process before a consumer arbitration service. The general consumer arbitration service run by the Zentrum für Schlichtung e.V., Strassburger Strasse 8, 77694 Kehl am Rhein, has jurisdiction here.