Ganttkomponente Komponente
 

Support

 
General notes
 
Before contacting support:
- Make sure to first read the tips, faq and readme.txt or install.txt files in component distributions.
- Make sure you have the latest version of the component(s).
When contacting support:
- Specify with which component you have a problem.
- Specify which Delphi, C++Builder or Visual Studio version you're using and preferably also on which OS.
- Send email from an email account that:
1) allows to receive replies sent from our server
2) allows to receive ZIP file attachements
3) has a properly specified & working reply address

When sending sample projects for reproducing an issue, take following in account:
1) Use ONLY ZIP file attachements.
2) Do NOT include EXE files in ZIP file attachements
3) Do NOT include intermediate files such as .DCU, .TDS, .HPP, .OBJ, .DDP, .CFG files
4) Do NOT include projects with other 3rd party components.

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For general information: : info@gantt-komponente.de     Fax: +49351 - 87 32 15 20
For all questions, comments, problems and feature request for the component: support@gantt-komponente.de.To improve efficiency and speed of help, refer to the version of Delphi, C++Builder, Visual Studio .NET you are using as well as the version of the component. In case of problems, always try to use the latest version available first.